Skip to Main Content

TECHNOLOGY KNOWLEDGE BASE

Resource for Tech documents and PD materials. Here you will find the right amount of helpful information, tutorials, how-to's and good ol' fashioned technology help.

New iPads/Enrollment

WHAT TO DO WITH NEWLY PURCHASED IPADS...

  1. DO NOT add an iTunes account to the iPad.
  2. Any iPad purchased outside of the Technology department must be registered by the Tech Dept. Please make arrangements to have the iPad dropped off to the Tech Department for device enrollment.

Once the iPad is enrolled it will be able to be centrally managed, making the process of loading apps or configuring the device a lot easier.

HOW TO GET APPS ADDED (or REMOVED) ON THE IPAD...

*Note: Only applies to district-owned and enrolled iPads

  1. Visit this link to find your app's title: https://volume.itunes.apple.com/store?cc=US&l=en 
  2. Be sure to choose the specific title of the app in case there are multiple versions of the same app, (e.g. "Flash Cards for 1st Grade" versus "Flash Cards Premium for K-4")
  3. PAID APPS require a PO before they can be requested.  Please see your supervisor or Principal for prior approval.
  4. Submit a request to the Helpdesk+ for the app to be added to your iPad(s)

Once the app is approved and the ticket submitted, the app will be pushed to the iPad through the management system with little to no intervention by the end user.  We will ask you to verify that the app arrived.

To have an app removed, simply submit a ticket to the Helpdesk+.  Remember to state the title of the app and the name of the iPad(s).

Managed/enrolled Devices Notes

Once the iPad is enrolled in the device management system (MDM), please note the following:

  1. In most cases, the device is tagged and named "ipad-[tag number]"; however there may be rare cases when the device is named according to the department who owns the device (e.g. a Special Ed device might be named "sped-[tag number]")
  2. A passcode might be set on the device to restrict deleting apps.  All passcodes will be shared with the teacher moderating the device(s).